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Now from the Apple menu open System Preferences -> Security & Privacy and select the the ‘General’ tabĬlick the padlock Icon (bottom left) to unlock and then allow software from Teradici in the panel just above. Launch the PCoIP Application (from your Applications folder - not from the the DMG window if still open) - this will trigger a window to request your permission. In the window that opens copy the PCoIP Client to Applications ie drag the PCoIP icon onto the Applications folder icon and drop it there (don’t open or run it directly from the DMG). To install the PCoIP Software client for MacOS Īttach your Smart Card reader to one of your USB ports. To install the PCoIP Software Client for Windows ĭouble-click the Software Client for Windows installer executable (pcoip-client.exe) to begin installation.įollow the prompts to specify installation locations, and to agree to any licenses.Ĭlick Finish to complete installation and close the installer. Note MacOS users should ensure they install v20.10 of the PCoIP Client (**and make sure that they are running the latest MacOS Catalina version**) Currently Teradici do not support USB devices on MacOS Big Sur 11.x - therefore we would strongly advise not to update to this version of MacOS currently.ĭownloading & Installing the PCoIP Clientīefore you begin you must be logged in as Administrator on your Windows 10 PC or Laptop and on MacOS you must know your Admin password to install the PCoIP client software.įirstly download the latest PCoIP Software Client for Windows or MacOS from here

Your Mac must have MacOS Catalina installed to support the use of your USB Smart Card reader & NHS Smart Card. Once you have finished the steps outlined in your invite then please Quit the Amazon Workspaces App on your device and then continue with this guide.

If you have been sent or have been told you will receive a new invite to Workspaces then please follow the instructions you received in the invite and setup your account & password before continuing with this guide. If you are an existing Workspaces user and have received this guide from your support team then you can skip to the next section below. Make Sure Your Workspaces Account is Setup

Now you can then use your standard NHS Smart Card to securely authenticate your access to any NHS clinical software you have access to on your Workspaces vPC.